Core Climbing

Call Us

Your Account
Search Site

Payments

You can choose to pay through Paypal, (using an existing account or a debit/credit card) or by bank transfer.

If you choose to pay with Paypal you will automatically be taken to the Paypal site, where your payment will be processed.

You don't need a paypal account to make a payment. You will be redirected to their website as part of our checkout process. You can then choose to login to your paypal account if you have one, or pay with a debit or credit card as a guest.

If you choose to pay by bank transfer, please contact us via phone or email so we can give you the details needed to make your payment.

If you experience any problems or have a question, please do not hesitate to contact us. We're always happy to help!

 

Shipping and Delivery

Depending on your location and the value of your order, we offer different shipping options. Orders will generally take about 1 week to arrive to UK customers and 2 weeks for customers within Europe.
After clicking the checkout button and filling in your shipping address, the shipping costs will be calculated.

Note 1: The shipping prices include VAT. Although VAT isn't charged on postage, unfortunately we do have to pay and therefore charge VAT when charging customers for postage.

Note 2: When ordering from outside the EU, please be aware you may be charged import duties.

Note 3: If our courriers are unable to deliver to your requested delivery address we will notify you and refund you within 10 days.

Returns policy

If our goods arrive with you in less than perfect condition (i.e. chipped, broken or otherwise damaged), please send the item(s) back to us and we will happily replace them. These returns are made at our expense.

If for any other reason you’re not perfectly happy with the goods received, please return them and you will receive either an exchange or a full refund. Returns are made at your own expense.

In the unlucky event of one of the above occurring, please get in touch with to discuss further details and possible solutions, either via email or over the phone.